Venezia Urban Bar & Kitchen OS
The Client
Venezia Urban Bar & Kitchen is a vibrant, modern dining and nightlife venue requiring agile operations to handle high foot traffic.
The Issue
Venezia Urban Bar & Kitchen needed to modernize their operations. They were juggling physical reservation books, manual inventory counts, and lacked a cohesive way to digitally market their venue and menu to patrons.
The disconnect between the physical dining experience and their digital presence meant missed opportunities for reservations and private events. Back-of-house operations were chaotic, relying on paper and outdated point solutions, with no structured way to incentivize and track repeat patrons.
The Solution
Digital Storefront
Launched an immersive website highlighting the venue's atmosphere, interactive menus, and an automated booking widget.
Internal Management & Loyalty CRM
Implemented an overarching system to manage reservations, track VIP regular spending, and introduced a digital client loyalty program.
Operational Continuity
Bridged the gap between the kitchen, bar, and front-of-house through centralized digital tracking.
Business Impact & Benefits
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