Pet emergency? Call (503) 555-0199
Portland, OR Mon–Sat 8am–6pm (503) 555-0142
Services Fear-Free Care Diagnostics Why Willow Creek Our Team Pricing & Plans Reviews FAQ Call (503) 555-0142 Book Visit
Accepting new patients

Compassionate care for the pets you love.

Portland's Fear-Free Certified veterinary hospital. Gentle handling, an in-house lab that returns bloodwork in minutes rather than days, and an estimate in your hand before anything is done.

Fear-Free
Certified practice
In-house lab
results in minutes
Written estimates
before treatment
A veterinarian gently examining a golden retriever at Willow Creek
Dr. Sarah Jenkins Dr. James Chen Dr. Emily Torres
Expert veterinary team 4.9/5 from 580+ reviews
Same
day
Sick visits available
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Years of care
0
Pets treated
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Veterinarians on staff
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On-call support
Comprehensive Care

Everything your pet needs, under one trusted roof.

From a first puppy visit to senior diagnostics and orthopaedic surgery, it happens here — no referral across town, no repeating your pet's story to a stranger.

Wellness & Prevention

Annual exams, tailored vaccine schedules, parasite prevention, and weight management. The visits that stop the expensive ones happening.

Exam from $65 Schedule checkup

Sick Visits & Urgent Care

Same-day appointments for illness and injury, backed by in-house bloodwork and imaging so treatment can start during the visit, not after it.

Same-day $95 Book urgent visit

Surgery

Spay and neuter, mass removals, and soft-tissue procedures in a dedicated suite with dedicated anaesthesia monitoring throughout.

Spay/neuter from $340 Consult a surgeon

Dentistry

Full dental cleaning under anaesthesia with dental radiographs — because most painful dental disease is invisible above the gumline.

Dental from $420 Book a dental

Diagnostics & Imaging

Digital radiography, ultrasound, and a full in-house laboratory. Most bloodwork panels are back in under twenty minutes.

Bloodwork from $110 See our equipment

Dermatology & Allergy

Itchy skin, chronic ear infections, and food or environmental allergies — worked up properly rather than treated with another steroid shot.

Workup from $180 Book allergy consult

Senior Care

Twice-yearly exams, arthritis management, kidney and thyroid monitoring, and honest quality-of-life conversations when they are needed.

Senior panel $185 Book senior visit

Behaviour Support

Anxiety, reactivity, litter box trouble, and puppy socialisation — with medication where it genuinely helps and training referrals where it does not.

Consult from $150 Talk to us
Who We See

Dogs, cats, and the slightly more unusual.

Our exotics team sees small mammals, birds, and reptiles on scheduled days — please mention the species when you book.

Dogs Cats Rabbits Guinea pigs Ferrets Birds Reptiles Small mammals
Fear-Free Certified

If your pet dreads the vet, that is a problem we can actually solve.

Fear at the vet is not just unpleasant — a frightened animal is harder to examine accurately, so the medicine gets worse too. Everything below is standard, free, and never something you need to justify asking for.

Species-separate waitingDogs and cats wait in different rooms, because half of feline vet stress is the labrador two feet away.
Calming pheromonesAdaptil and Feliway diffused in every exam room and sprayed on towels twenty minutes before appointments.
Treats, constantlySqueeze cheese, chicken, and lickmats. Most of our exams happen while the patient is eating and barely notices.
Non-slip surfacesEvery table and floor has a mat. A pet that cannot get purchase feels unsafe, and an unsafe pet struggles.
Pre-visit medicationFor genuinely fearful patients we prescribe gabapentin or trazodone to take at home. It transforms the visit.
We stop when they say stopIf a pet escalates, we pause and rebook rather than restraining through it. Forcing it once costs you the next five years.
Happy visits, freeBring your puppy or nervous dog in just for treats and a cuddle. No exam, no charge. It works remarkably well.
Longer appointment slotsNervous patients are booked with extra time built in, so nobody is rushing your pet through a difficult moment.
You stay in the roomOwners are welcome for every exam and most procedures. We only ask you to step out when it genuinely helps your pet.
Diagnostics

Answers during the appointment, not next week.

Every piece of equipment here exists to shorten the gap between "something is wrong" and "here is the plan."

In-House Laboratory

Full chemistry, CBC, electrolytes, and urinalysis run on site while you wait in the room.

Results in ~20 min

Digital Radiography

High-resolution digital X-ray with images on screen in seconds and shareable straight to a specialist.

Same-visit reading

Ultrasound

Abdominal and cardiac scanning for the questions radiographs cannot answer, with no sedation for most patients.

Booked same week

Dental Radiography

Full-mouth dental X-rays with every cleaning, because roughly 60% of painful dental disease sits below the gumline.

Included in dentals
The Willow Creek Difference

Veterinary care that feels less like a clinic, more like family.

We rebuilt the veterinary visit around one question: what makes this stressful — for the pet and for you? Then we removed those things one at a time.

Fear-Free certified handling

Pheromones, treats, non-slip surfaces, species-separate waiting, and the willingness to stop and rebook rather than force a frightened animal through it.

Modern in-house lab

Bloodwork and diagnostics back in about twenty minutes, so treatment starts during the visit instead of after a phone call three days later.

Clear communication

A written estimate with a range, explained without jargon, handed to you before we proceed. If costs change mid-procedure, we call you first.

No production quotas

Our veterinarians are salaried and have no revenue targets attached to their recommendations — which is why we see so many second opinions.

The calm, warm waiting area at Willow Creek Veterinary Hospital
Your First Visit

What actually happens when you come in.

Knowing the sequence in advance takes the edge off — for you, which your pet notices more than you would think.

1

Straight to a room

No sitting in a lobby full of other animals. You are taken to an exam room within a couple of minutes of arriving.

2

History first

A technician takes a full history while your pet settles and eats treats on the floor. Nothing clinical happens yet.

3

Exam & diagnostics

Nose-to-tail exam, usually on the floor rather than a table. Any bloodwork or imaging is run here while you wait.

4

Plan & written estimate

Findings explained in plain language, a written estimate with a range, and a printed plan you take home.

Meet Your Pet's Doctors

Skilled medicine. Genuine compassion.

Three veterinarians, all salaried rather than production-based, treating every patient the way they treat their own animals.

Dr. Sarah Jenkins, Medical Director DVM · Medical Director

Dr. Sarah Jenkins

Internal Medicine & Feline Specialist

Twelve years in practice with a focus on complex internal medicine and low-stress feline handling. Built Willow Creek's Fear-Free protocol from the ground up.

DVMFear-Free EliteABVP Feline
Dr. James Chen, Lead Surgeon DVM · Lead Surgeon

Dr. James Chen

Soft Tissue Surgery & Dentistry

Meticulous surgical technique and a notably calm manner with anxious owners. Runs our dental service and insists on full-mouth radiographs with every cleaning.

DVMSurgery cert.AVDC dentistry
Dr. Emily Torres, Preventive Care and Dermatology DVM · Dermatology

Dr. Emily Torres

Preventive Care & Dermatology

Passionate about lifelong wellness and genuinely enjoys the puzzle of a stubborn allergy case. Her puppy and kitten visits are the highlight of most owners' week.

DVMDermatology cert.Fear-Free
Pricing & Wellness Plans

No jargon. No mystery invoices.

Everything is quoted in writing before it happens. Our wellness plans spread routine care across the year at a discount.

New Client Visit

A full first appointment for pets joining the practice.

$65Comprehensive nose-to-tail exam
  • Full physical examination
  • Complete history review
  • Vaccine and parasite plan
  • Written care recommendations
  • Records transfer handled for you
Book First Visit

Puppy & Kitten Plan

The whole first year, from first shots to spay or neuter.

$59per month · first 12 months
  • All puppy or kitten vaccine visits
  • Deworming and faecal testing
  • Microchip and registration
  • Spay or neuter included
  • Unlimited free happy visits
  • Behaviour and training guidance
Start the Plan

Payment plans and pet insurance welcome.

We offer interest-free financing through CareCredit and Scratchpay on treatment over $300, with a soft credit check and a decision in about a minute. We also complete insurance claim forms in-house for Trupanion, Nationwide, Healthy Paws, and Lemonade so you are not chasing paperwork while your pet recovers.

CareCreditScratchpayTrupanion
Client Stories

Trusted by Portland's pet families.

4.9 stars across 580+ reviews. These three explain the pattern behind them.

My rescue dog Luna used to shake violently at the vet. The team sat on the floor with her, went at her pace, and fed her cheese for twenty minutes. She now pulls me toward the door to get inside. The medicine is excellent, but that patience is the thing.
From trembling to pulling at the door
MMark D.Dog dad to Luna
When our senior cat stopped eating we were genuinely frightened. Dr. Jenkins ran bloodwork in-house and had answers before we left the building. She explained kidney values to us twice without ever making us feel slow.
Diagnosis same visit, not same week
SSarah & Tom W.Cat parents to Oliver
Two goldens means two of everything, and the wellness plan has saved us a genuinely surprising amount. The written estimate before the dental matched the final bill to the dollar, which after our last practice felt almost startling.
Estimate matched the invoice exactly
JJessica R.Owner of two golden retrievers
Easy online scheduling

Book your pet's visit in minutes.

Routine wellness check or an urgent sick visit — tell us about your pet and our front desk calls you back within one business hour.

  • Same-day sick visits available
  • New clients warmly welcomed
  • Written estimates before treatment
  • Financing and insurance claims handled in-house

Is this an emergency?

For severe trauma, difficulty breathing, seizures, bloating, or sudden collapse, do not use this form — call us immediately at (503) 555-0199.

Are you a new or existing client?
Your information is secure. We'll call to confirm your exact time.

Request received.

Thank you. Our front desk is reviewing your request and will call within one business hour to confirm your appointment time.

Common Questions

Helping you prepare for your visit.

Yes, warmly. We recommend booking a New Client Wellness Visit so the doctor has enough time to review your pet's full history and perform a proper nose-to-tail examination without rushing. Send us your previous practice's details when you book and we will request the records on your behalf rather than leaving that to you.

Then tell us when you book and we will plan around it. As a Fear-Free Certified practice we use calming pheromones, non-slip surfaces, species-separate waiting areas, and a great deal of food. For genuinely fearful patients we prescribe pre-visit gabapentin or trazodone to give at home, which changes the experience completely. And if your pet escalates during a visit, we stop and rebook rather than restraining through it.

We accept emergencies during business hours, Monday to Saturday 8am to 6pm. Call (503) 555-0199 on your way so we can prepare for your arrival and have a room and a team ready. Outside those hours our answering service will direct you straight to the nearest 24-hour emergency facility — do not wait for us to open if something is seriously wrong.

Yes. We keep a fully stocked in-house pharmacy for anything urgent, plus an integrated online pharmacy with auto-ship for heartworm and flea preventatives, chronic medications, and prescription diets delivered to your door. Prices are matched to the major online retailers, so there is no reason to source your pet's medication from somewhere we cannot verify.

A wellness exam starts at $65 and a same-day sick visit at $95. Anything beyond the exam — bloodwork, imaging, dentistry, surgery — is quoted in writing as a range before we proceed, and if something changes mid-procedure we call you before continuing. Our wellness plans spread routine care across the year at $49 a month for adults and $59 for the first year of a puppy or kitten.

Most pet insurance is a reimbursement model, so you pay us and claim it back. We complete the claim forms in-house for Trupanion, Nationwide, Healthy Paws, and Lemonade and submit them directly, which removes the part owners find most tedious. Trupanion also supports direct payment at checkout, and we are set up for it.

Yes, and we would prefer you did. Owners are welcome in the room for every examination and for most minor procedures like blood draws and vaccinations. The only time we ask you to step out is when your presence is genuinely making your pet more anxious, which does happen occasionally — and we will explain why rather than just asking you to leave.

Yes — rabbits, guinea pigs, ferrets, birds, and reptiles, on scheduled exotics days rather than in general appointments. Please tell us the species when you book so we allocate the right doctor and the right length of appointment. Some very specialised species we will refer on, and we will tell you that on the phone rather than after you have driven in.

Ready when you are

Your pet's next chapter starts here.

Conveniently located in Portland with dedicated parking, a separate cat entrance, and step-free access throughout.

The exterior of Willow Creek Veterinary Hospital

Willow Creek Veterinary Hospital

2480 SE Willow Creek Road
Portland, OR 97214

Call or text

(503) 555-0142 · emergencies (503) 555-0199
hello@willowcreekvet.com

Monday8:00 am – 6:00 pm
Tuesday8:00 am – 6:00 pm
Wednesday8:00 am – 6:00 pm
Thursday8:00 am – 6:00 pm
Friday8:00 am – 6:00 pm
Saturday8:00 am – 4:00 pm
SundayClosed · on-call line active